Delivery & Returns
Order Processing Times
As all our products are personalised and made to order, please allow 2-3 working days for despatch.
Postage Charges
The following charges apply for UK deliveries:
STANDARD TRACKED 48:
Orders up to £30: £2.75
Orders £30.01 and over: FREE
All standard post is sent via Royal Mail TRACKED 48, so please allow 2-3 working days for delivery after your order has been posted.
EXPRESS TRACKED 24:
All orders: £3.95All express post is sent via Royal Mail Tracked 24, so please allow 1-2 working days for delivery after your order has been posted.
Returns
Due the the personalised nature of all our items, returns are not accepted unless faulty / damaged. In the unlikely event your order is damaged in transit or faulty in any way, please contact us and we will be more than happy to help.
GPSR Compliance
Manufactured by or on behalf of Love Lumi Ltd, Unit 16 MAC Farming Estate, Old Sleaford Road, Nocton, Lincoln, LN4 2GD hello@lovelumi.co.uk.
We have ensured all our products comply with the General Product Safety Regulations (GPSR) and other applicable EU directives. Our EU Responsible Person (for EU authorities only) is: eucomply OÜ, Pärnu mnt 139b-14, 11317 Tallinn, Estonia. Contact: hello@eucompliancepartner.com +33757690241
www.eucompliancepartner.com